Privacy Policy

BidEngine Inc. (“BidEngine”, “we”, “us”) is a Canadian corporation operating a construction and trade tendering marketplace. Questions: privacy@bidengine.ca.

We collect:

• Account information (name, email, company, phone)
• Tender and bid data you create or submit
• Documents and files you upload (spec sheets, certifications)
• Payment metadata (processed and stored by Stripe)
• Usage and analytics data (page views, feature interactions)
• Device and browser information for security purposes

We use your information to:

• Provide and improve the BidEngine service
• Match tenders with relevant suppliers and contractors
• Process payments and manage subscriptions
• Send transactional and service notifications
• Comply with legal obligations
• Prevent fraud and ensure platform security

We do not sell your personal data. We share data only:

• With other users as necessary to operate the marketplace (e.g., your company name and rating are visible to counterparties)
• With service providers acting as processors (Stripe, Azure, Vercel)
• When required by law or to protect legal rights

We retain your account data for as long as your account is active, plus 7 years for financial records as required by Canadian tax law. You may request deletion of personal data at any time, subject to legal retention requirements.

You have the right to:

• Access and correct your personal data
• Request deletion (“right to be forgotten”) where applicable
• Withdraw consent for non-essential processing
• Data portability (export your data)
• File a complaint with your provincial privacy commissioner

To exercise these rights, email privacy@bidengine.ca. We respond within 30 days.

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can control cookies through your browser settings; disabling essential cookies will affect functionality.

All data is encrypted in transit (TLS) and at rest. We use Azure infrastructure with data residency in Canada. We conduct regular security assessments and notify affected users of any breaches within 72 hours as required by applicable law.

We will notify users of material changes to this policy by email or prominent notice in the Service at least 30 days before changes take effect.

Privacy Officer: BidEngine Inc., Toronto, Ontario. privacy@bidengine.ca